Ameral International,  Inc. 
"Innovators In Cabling"
TOLL FREE 1-800-222-5371

          
   

Frequently Asked Questions


DOMESTIC ORDERS - USA/Canada
(purchases, shipping, returns)
INTERNATIONAL ORDERS
LEGAL NOTICES, TERMS, CONDITIONS, and PRIVACY PRACTICES


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Q:  Can I order non-catalogued items?
A:  Yes.  Merchandise not listed in catalog may be subject to minimum order quantities.  Prices are subject to change without notice.  Special order items are sold as non-cancellable and non-returnable.


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Q:  What about sales tax? What about international taxes and duties?
A:  New Jersey sales tax (7%) will be applied to purchases shipped within New Jersey as required by law.  If you are in NJ and tax exempt, you must fax or e-mail your order and supply us with your tax exempt information.

International Customers:  Ameral International assumes NO responsibility for import taxes or duties.  All import taxes and other fees are the sole responsibility of the customer. (Delivery is UPS unless other arrangements made).

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Q: When can I expect delivery?
A: All orders are shipped FOB Brooklawn, NJ via United Parcel Service (UPS).  Other methods of shipping are available upon request.


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Q: How do I change the payment information for an order?
A: Contact Customer Service at 856-456-9000.

Q: What is your return policy?





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Q:  As a Canadian customer, what other fees will I incur?
A:  Canadian residents are responsible for brokerage fees and a number of other taxes.  Using UPS Express and UPS Expedited can relieve you of having to pay the brokerage fees separately, since UPS takes care of them when using these 2 shipping methods.


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Q:  Is there a minimum order amount for international orders?
A:  Yes.  International orders must be a minimum of $50 US.


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LEGAL NOTICES, TERMS, CONDITIONS, and PRIVACY PRACTICES

Changes to Listings, Price Changes and  Substitutions

Product listings, specification part numbers and prices are subject to change without notice.  We reserve the right to substitute parts with different part numbers, which are functionally equivalent and of equal or greater value to the part ordered.  This is sometimes necessary to assure prompt delivery.  Contact us with any questions.


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Force Majeure

Seller shall not be liable for failure to fulfill its obligations herein or for delays in delivery due to causes beyond its reasonable control, including, but not lmited to , acts of God, natural disaters, acts or omissions of other parties, acts or omissions of civil or military authority, Government priorities, changes in law, material shortages, fire, strikes, floods, epidemics, quarantine, restrictions, riots, war, acts of terrorism, delays in transportation or inability to obtain labor or materials through its regular sources.  

Seller's time for performance of any such obligation shall be extended for the time period of such delay or Seller may, at its option, cancel any order or remaining part thereof without liability by giving notice of such cancellation to buyer.


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Warranty Information

Seller warrants to Buyer that upon delivery to Buyer the Products purchased hereunder shall conform to the applicable manufacturer's specifications for such products and that any value-added work performed by Seller on such Products shall conform to applicable Buyer's sepcifications relating to such work.  Seller makes no other warranty, express or implied, with respect to the Products.

In particular, Seller makes NO WARRANTY respecting the merchantability of the Products or their suitability or fitness for any particular purpose or use or respecting infringement.

With respect to Products which do not meet applicable manufacturer's specifications and with respect to value-added work by Seller whcih does not meet applicable Buyer's specifications, Seller's liability is limited, at Seller's election, to

(1) refund Buyer's purchase price for such Products (without interest),
(2) repair  Products, or
(3) replace Products, provided that such Products must be returned to Seller, along with acceptable evidence of purchase, within thirty (30) days from delivery date, transportation charges prepaid.

Seller shall transfer to Buyer whatever transferable warranties and indemnities Seller receives from the manufacturer of the Products, including any transferable warranties and indemnities respecting patent infringement.


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Limitation of Liabilities

Buyer shall not in any event be entitled to, and Seller shall not be liable for indirect, special, incidental, or consequential damages of any nature including, without limitation, business interruption costs, removal and/or reinstallation costs, reprocurement costs, loss of profit or revenue, loss of data, promotional or manufacturing expenses, overhead, injury to reputation or loss of customers, even if Seller has been advised of the possibility of  such damages.  

Buyer's recovery from Seller for any claim shall not exceed Buyer's purcahse price for the product giving rise to such claim irrespective of the nature of the claim, whether in contract, tort, warranty, or otherwise.  

Seller shall not be liable for, and Buyer shall indemnify, defend and hold Seller harmless from, any claims based on Seller's compliance with Buyer's designs, specifications, or instructions, or modification of any products by parties other than Seller, or use in combination with other products.


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Privacy Practices (online)

General - While visiting Ameral's site, we may ask you to register and/or provide information that personally identifies you ("Personal Information" or "Contact Information") for purposes of interacting with our site.  Examples on other sites includes:  when you ask for information, enter a contest, order subscriptions, or download material.  

Ameral gives you as much control as possible over your personal information.  If you choose to provide Ameral with your personal information, Ameral will let you know how we intend to utilize that information.   Ameral uses this personal information to help you find goods, services, and information on the site.  We track the domains from which this site is visited and use that data to analyze for trends and statistics, and then discard it.  If you choose not to have your personal information used as a basis for further contact bu Ameral, you may "opt out."  If you choose not to give us your personal information, you may still access and utlize most of our site.

Links to other material - If any link is offered connecting to a third party website, it is as an accommodation to the respective third party site owner and without charge.  Sites linked to and from this site are not necessarily under the control of Ameral and Ameral shall have no responsibilities or liabilities whatsoever for the content or privacy practices of any such linked site or any link or linking program at any time.

Ameral does not necessarily endorse companies (or related products and services) to or from which this site is linked.  If you decide to access any of the third party websites linked to this site, you do so entirely at your own risk.  Ameral hereby disclaims any rights to trademarks service marks, trade names, logos, copyrights, patents, domain names or other intellectual property interests or third parties.


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General Disclaimers, Terms of Use and Intellectual Property

All product specific information is provided to Ameral International, Inc. (“Ameral”) by the manufacturers who are solely responsible for its content and accuracy. Ameral will not be responsible for typographical or other errors or omissions regarding prices or other information.

All sales are subject to Ameral's Standard Sales Terms and Conditions, unless as otherwise stated on the respective Ameral sales site under which you choose to conduct business with Promotional offers and prices are for a limited time or as specified.

Product prices and configuration are subject to change without prior notice. Inventory availability, published resale pricing, and manufacturer quoted lead-times is subject to rapid change.

The materials on this site are provided with "Restricted Rights". Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in applicable laws and regulations. Use of the materials by the U.S. Government constitutes acknowledgement of Ameral's proprietary rights in them. No other governments are authorized to use the materials appearing on this Site without prior written permission from Ameral.

All trademarks service marks; logos, slogans, domain names and trade names (collectively "Marks") are the properties of their respective owners. Ameral disclaims any proprietary interest in Marks other than its own.


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